Average Reviews:
(More customer reviews)My son is a sound recording technology student at college. I'm a computer expert. To help my son in his studies, I upgraded his Apple/Sonar DAW to a ProTools environment. We spent many thousands of dollars doing so, and it was a painful experience.
The Command|8 proved to be the most frustrating element in the entire digital sound chain, and a lack of good documentation and support from Avid (or whatever it is called today - the company appears to merge and change its name weekly) does not help.
It took weeks to get the device configured and working reliably with ProTools 8. Even after that it would constantly require recalibration or would go offline arbitrarily, requiring reinstallation of protools to bring it back. I have no idea how pro-am studios manage to survive using ProTools.
A few weeks out of warranty, the display failed and the unit refused to come online. The faders go crazy for a few minutes then park at the bottom although you can hear the fader motors still clicking wildly. This problem is posted several times on the Avid user forums, and appears to be a common defect. Repair costs might run to several hundred dollars.
Unlike most users, we read the user manuals "avidly" and followerd all user directions. As a former sound engineer myself, I insisted that all equipment in the sound chain was covered with dustcloths when not in use. This device was probably used less than 100 hours in its lifetime.
Do not buy this product.
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